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06/16/08
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3:00 PM (PDT) - Scheduled Maintenance
From June 18 to July 7, between 10pm and 11pm (PDT) each night, we'll be conducting upgrades to help improve system performance. Your store will only be affected on one of these dates, and this date will be posted in your Store Manager. During the upgrade period Store Manager will not be available and FDMS batch submissions may be delayed. Merchants should plan to be out of Store Manager during this time as Store Manager sessions that are in progress will be interrupted and changes will not be saved.
We recommend that merchants using the Database Inventory feature set their "Quantity can Exceed Availability" setting to "Yes" for the upgrade period, or orders may not be accepted. Your inventory will automatically be updated to reflect new orders once the upgrades are complete. Orders received during this time should be checked against available item quantities to ensure the order can be filled.
To modify the "Quantity can Exceed Availability" setting:
1. In Store Manager, click on "Configure Inventory" (located in the Order Settings column)
2. In the Settings Section, change "Quantity can Exceed Availability" to "Yes"
3. Click the "Update" button.
4. Publish your Order Settings.
Following the upgrade you may restore your original settings if needed to prevent items from being ordered when they're not in stock.
Shoppers may be unable to use gift certificates or coupons, and may not see an order number at the time of placing an order. Shoppers will still receive their order number in the order confirmation email. We apologize for any inconvenience.
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